Chris Smith

Vendor failure is not a rare risk. It’s a reality that can derail operations overnight. For organizations that rely on business-critical software and SaaS applications, a vendor’s bankruptcy or collapse can lead to downtime, financial loss, compliance failures, and reputational harm. Our latest whitepaper, Mitigating Risks of Disruption to Business-Critical Software and SaaS Applications Through […]

This is Part I of our series entitled The Anatomy of a Software Escrow Agreement. Read the rest of the series:  Part II: Software Escrow Agreement for End Users: A Playbook to Protect Business-Critical Applications Part III: Software Escrow Agreement for Vendors: How to Meet Client Demands and Protect Your IP Part IV: Inside a Software

If you’re delivering software or SaaS to enterprise clients, escrow is no longer just a “check-the-box” requirement—it’s a competitive advantage. Done right, it helps you protect your intellectual property, close more deals, reduce liability, and dramatically lower internal overhead. But not all escrow vendors are built for modern software development. This guide outlines the 8

While law firms are often trusted advisors in matters of contract law, intellectual property, and technology transactions, they are not well-equipped to serve as software escrow agents. Software escrow is a complex service that requires a blend of legal, technical, operational, and cybersecurity capabilities—competencies that most law firms simply do not possess. Using a law

What is SaaS Escrow? SaaS escrow is like a safety net for your business. When a company uses software that lives in the cloud (called SaaS, or Software as a Service), they depend on the software company to keep everything running. But what happens if that company goes out of business, gets bought, or just

The recent move by the Commission on Elections (Comelec) in the Philippines to deposit the Final Trusted Build Source Codes for the 2025 elections with the Bangko Sentral ng Pilipinas (BSP) shows a strong commitment to transparency and election software integrity. In an era of digital trust and cybersecurity risks, documenting the status of election

Download the Case Study Below: Background A mid-sized speech recognition software company, VoiceTech Solutions (a fictitious name for privacy reasons), developed AI-driven voice recognition solutions used by healthcare providers, call centers, and enterprise businesses. Despite its innovative technology, the company faced financial difficulties due to increased competition and a costly legal dispute. In an effort

When investing in a business-critical software application—whether it’s a custom-built solution or a customized software or SaaS platform—it’s tempting to focus solely on functionality and go-live dates. However, protecting your investment with a software escrow agreement from day one is equally important. Many software beneficiaries (end users, licensees, or investors) mistakenly assume that an escrow

Download the Case Study Below: Disclaimer: This case study is based on actual events; however, the names and specific details have been altered to protect the privacy of the companies involved. Overview A mid-sized remote water metering technology company, AquaFlow Technologies, was required to participate in a technical verification process as part of its software